Refunds for tickets over 300 dollars canceled at least 5 days before the event will be issued in four equal monthly installments. The installments will start the month after the event date. There are no refunds for cancellations made within 24 hours of the event start time.

Event refund overview

• This Refund Policy applies to all tickets and packages. These must be purchased for the S&S Dance New Year’s Eve Gala & Dance through the website.
• By completing a purchase, guests agree to the terms of this Refund Policy. The policy is published on the site at the time of purchase.

Standard cancellation window

• Cancellations must be requested in writing (email or contact form). You must submit your request at least 5 calendar days before the event start date. This is necessary to be eligible for any refund.
• Cancellation requests received less than 5 days before the event start date may be ineligible for a refund. They may also be subject to reduced/partial refunds as described at checkout or in the order confirmation.

Refunds for amounts over 300

• For eligible cancellations, you must cancel at least 5 days before the event. If the total paid for a booking exceeds 300 dollars, we will refund the amount in four equal installments.
• The first installment will be processed in the first full calendar month after the event ends. The remaining three installments will be processed monthly thereafter. They will be sent to the same payment method originally used whenever possible.

Refunds for amounts 300 or less

• For eligible cancellations (at least 5 days before the event), if the total paid for a booking is 300 dollars or less, the refund may be issued as a single payment. This typically occurs 14–30 days after the event ends, unless otherwise stated on the checkout page.
• Processing times may vary depending on the payment provider or bank, and the website is not responsible for additional delays caused by those third parties.

No refunds within 24 hours

• Cancellations made within 24 hours of the event start time are not eligible for any refund. This applies regardless of the ticket amount or package type. During this period, all sales are considered final.
• Guests who do not attend the event (no-shows) are also not eligible for refunds or credits.

Non-refundable items and changes

• Certain items such as third‑party fees, processing fees, or special add-ons (for example, customized merchandise or special-order items) may be designated as non-refundable at checkout and will not be included in any refund amount.
• The organizer reserves the right to update this Refund Policy at any time, and any changes will apply only to purchases made after the updated policy is posted on the website.